Upcoming webinar: Agent Assist, Reimagined (with Balto CEO Marc Bernstein)
Balto users have leveraged the power of AI and real-time
If you’re using Genesys Cloud and you’re ready to go faster with Balto’s AI, there’s no better time to start than now. Our mission is to power a new era of knowledge work in the contact center. Instantly view insights, solve customer problems faster, and power your team with unparalleled AI.
- 31% Increase in sales
- 32% Increase in CSAT
- 81% Faster agent ramp time
- 125% Real-time visibility into calls
- 125% Quality assurance and compliance